Job Description

Key Account Manager | Malaysia | MY1908576

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

YOUR ROLE

To maintain and increase the relationships with current allocated key customer accounts and liaise with operations team members to expand the Kuehne + Nagel customer base in order to unsure budgeted revenue is maintained. Focus on increasing gross profit levels to agreed annual targets. To retain all accounts within portfolio and effectively develop new customers . To achieve assigned sales budgets and targets. To increase business revenue within existing key accounts.

YOUR RESPONSIBILITIES

Account Management and Sales

• To proactively manage and develop relationships with your allocated portfolio of key customers.
• To actively identify and pursue new sales opportunities within allocated portfolio.
• To develop and implement strategies and tactics to increase revenue flows from the allocated portfolio.
• To maintain the integrity of data in VLog (sales reporting system) through regular maintenance and training.
• To meet and preferably, exceed annual revenue and sales targets.
• To participated in business implementation and setting up of Standard Operating Procedures (SOP)
• To ensure that the personal knowledge of all relevant K+N products and services is up to date at all times.

Customer Service * To ensure ongoing and consistent customer satisfaction through effective and efficient responses to customer enquiries, issues, problem.

• Discuss and communicate customer feedback with other affected business units.
• To ensure that you represent the company in a professional and consultative manner.

QSHE

• To observe all company quality & OHS requirements at all times.
• To be aware of the responsibilities of employee's in relation to OHS.
• To follow all procedures and reporting requirements in relation to the company OHS policies and working instructions.
• To report incidents and hazards as per the relevant working instructions.

YOUR SKILLS AND EXPERIENCES

• Degree in Business/Sales & Marketing or equivalent
• Proven key account management experience.
• At least 5-8 years experiences in Air and Sea Logistics
• Proficient in all MS Office Applications
• High degree of communication and presentation skills
• Strong command in English.

GOOD REASON TO JOIN

ABOUT KUEHNE+NAGEL

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Farah
farah.zainal@kuehne-nagel.com