Job Description

Key Account ManagerTHE OPPORTUNITY

• Be part of a Global Animal Health organization
• Be part of a high-performing team to drive strong results for the business and significant impact for customers
• Based in Petaling Jaya

• The key account manager is responsible for handling the important customers that make up the highest percentage of business unit sales, build and maintain a good relationship with the customers.
• The key account manager will be the major contact point all key customer matters and response to the client\xe2\x80\x99s needs to promote customer\xe2\x80\x99s performance.
• The key account manager will also help in team management

WHAT YOU WILL DO

• Contributes to achieve maximal sales and market share
• Routinely (70% of time) plans for field visit responsible key customers
• Coordinate with marketing team to in develop key account business strategy to deliver sales achievement.
• Analyze and communicate team needs, customer needs & feedback to the business.
• Establish sales forecast
• Work as good teamwork and support customer and team growth.
• Routinely (30% of time) plans for field visit with PSR and coaches the PSR of the following areas:
• Recruit and coach staffs on professional knowledge and job-related skills
• Set up KPIs to appraise staff\xe2\x80\x99s performance
• Lead, supervise and support team members to ensure that they will achieve their own targets and career growth.
• Identifies training needs for individual PSR to close his/her competency gap
• Monitor the PSR\xe2\x80\x99s development as planned
• Initiates report on time, suggests actions that have an impact on future.
• Report to management include sales performance, promotional activity, competitive activity, and manpower development plans.
• Cooperate with other departments to fulfill assigned tasks

WHAT YOU MUST HAVETo be successful in this role, you will have:

• Minimum 4 years with specific to sales experiences. Veterinary Medicine or Animal Science background is preferable.
• Good in data analytic, strategic thinking, planning and execution.
• Proficient in English and Bahasa Melayu
• Travel 30% within Malaysia
• Ability to multitask, prioritize, and manage time efficiently
• Good interpersonal relationship skills
• Strong negotiation skills, with ability follow-through on client contracts
• Good leadership and coaching skills.

WHAT WE LOOK FORImagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us\xe2\x80\x94and start making your impact today.We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another\xe2\x80\x99s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.Current Employees applyCurrent Contingent Workers applySearch Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status: RegularRelocation: Domestic/InternationalVISA Sponsorship:Travel Requirements:Flexible Work Arrangements: Not ApplicableShift:Valid Driving License:Hazardous Material(s):Job Posting End Date: 11/25/2024*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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