Key Account Manager

Shah Alam, Selangor, Malaysia

Job Description


  • Minimum 3-5years work experience in a multinational company, preferably in the logistics, ocean forwarding, domestic and cross border transportation, semiconductor & technology.
  • Good command of spoken and written English and Bahasa Malaysia language is a must.
  • Advance hands-on knowledge of Microsoft Excel and Power Point.
  • Exposure to Salesforce or other CRM software.
  • Exceptional customer service skills with the ability to negotiate rates, sell services, and build professional relationships via telephone and email.
Responsibilities
  • Forge and nurture strong relationships with existing and potential clients.
  • Identify and cultivate qualified sales leads to drive business growth.
  • Sell and negotiate Nippon Express\' comprehensive suite of logistics services.
  • Secure and retain new clients by delivering exceptional value propositions.
  • Prepare accurate and competitive quotes for both current and prospective clients.
  • Leverage analytical skills to develop customized logistics plans.
  • Proactively anticipate and troubleshoot potential issues, ensuring seamless freight movement.
  • Conduct post-shipment follow-ups to gauge customer satisfaction and identify areas for improvement.
  • Achieve individual, team, and company objectives through dedicated performance.
  • Collaborate seamlessly with Operations and international partners to optimize freight movement efficiency.
Benefits
  • Free parking
  • Opportunities for promotion
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Medical Insurance
  • Training Provided
  • Performance Bonus

Ricebowl

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Job Detail

  • Job Id
    JD1026654
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned