Job Description

Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters. Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality. As Learning & Development Executive We Rely On You Communicates training needs analysis results to Director of HR and concerned division/department heads. Develops internal programs and prepare Trainer\'s Kits (Instructor Guide, Participant\'s Workbook) as needed. Prepares Monthly Training Calendar based on Training Forecasts submitted by departments, and determines both internal and external teaching resources. Conducts monthly orientation for new hire. Introduces Shangri-La Group, Vision, Mission, Philosophy, Guiding Principles, Shangri-La Care, SFSMS, ISO, Handbook P&P and other core service skills and knowledge trainings. Ensures that Department Heads prepare a proper Induction Program for new employees and follow up on employees\' performance during probation. Evaluates effectiveness of Orientation/ Induction program and provide recommendation for improvement Requirements Bachelor\'s degree in Human Resources/ Hospitality/ Hotel Management. Good command in writing & speaking English. Able to speak other languages will be an added advantage. With a minimum of one (1) year working experience in similar capacity. Effective Training and Presentation skills. Pleasant, flexible, approachable, and have an effective interpersonal skill. A team player, and good in computer literate. Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

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