Proficient in English and Mandarin (spoken & written) for customer communication.
Able to liaise with customer from China.
Minimum 2 years of experience in the logistics industry (required).
Comfortable using a computer and communicating professionally online.
Positive attitude, customer-oriented, and willing to learn
Tanggungjawab
Handle customer inquiries through email, chat, and social media.
Assist customers by providing clear, accurate, and timely responses.
Manage and resolve customer complaints to ensure high satisfaction.
Support internal agents and maintain proper records and documentation.
Manfaat
Car park allowance provided
Training provided / No prior customer support experience required.
Kemahiran Customer Service Communication Skills Problem-Solving Active Listening Empathy Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.