Job Description

Mohon
Penerangan Kerja
Kelayakan

• Diploma/Degree in Mechanical, Electrical, Civil Engineering, or a related field.
• Strong technical knowledge of machinery troubleshooting and equipment maintenance.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and documentation.
• Excellent organizational, communication, and problem-solving skills.
• Willingness to travel to outlets and project sites as required.

Tanggungjawab
1. Inventory Management

• Oversee and maintain spare parts and equipment inventory to support smooth operations.
• Track stock usage, replenishment needs, and ensure optimal inventory levels.
• Coordinate with suppliers for procurement and timely delivery of parts and materials.
• Maintain accurate and up-to-date inventory records.

2. Customer Service

• Provide prompt and professional support to outlets and franchisees regarding technical or maintenance-related concerns.
• Guide outlet staff on basic troubleshooting and equipment usage.
• Collaborate with vendors, contractors, and internal teams to resolve service issues effectively.
• Ensure all customer interactions are handled in a professional and solution-driven manner.

3. Technical Maintenance

• Perform preventive and corrective maintenance on company machinery, including ice cream machines, ice machines, blenders, boilers, sealing machines, fructose dispensers, and pearl pots.
• Diagnose and resolve mechanical and electrical issues to minimize equipment downtime.
• Deliver training to outlet staff on equipment operation and minor troubleshooting procedures.
• Maintain comprehensive service logs and technical records.

4. Construction & Renovation

• Plan, manage, and coordinate outlet construction, renovation, and installation projects.
• Review technical drawings, layouts, and contractor proposals to ensure compliance with company standards.
• Conduct site inspections to monitor project progress, quality, and safety.
• Ensure projects are completed on time, within budget, and meet required specifications.
• Liaise with contractors, vendors, and internal departments to ensure seamless execution.

5. Administration & Reporting

• Prepare and submit detailed reports covering maintenance activities, project updates, and inventory status.
• Record and document service histories, project progress, and cost tracking.
• Provide data-driven insights and recommendations for operational improvements.
• Ensure all administrative records are well-organized and properly maintained.

Manfaat

• EPF, Socso, EIS
• Annual and Medical Leave
• Performance Bonus

Manfaat tambahan

• EPF / SOCSO / PCB
• Medical Insurance
• Medical and Hospitalisation Leave
• Annual Bonus
• Performance Bonus

Kemahiran
Preventive Maintenance Equipment Repair Troubleshooting Facility Maintenance Safety Compliance
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required