Job Description

At EY, you\xe2\x80\x99ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we\xe2\x80\x99re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Overall position purpose
Reporting to the Malaysia\xe2\x80\x99s Market Leader, you will oversee the Markets function across Malaysia to evaluate business performance, assess the implications, create, execute and scale initiatives across sectors, business units, and account segments in order to achieve strategic goals and create long-term value for the business. You will act as the \xe2\x80\x9cintegrator\xe2\x80\x9d connecting work streams and a link from the Malaysia\xe2\x80\x99s Markets Leadership to the broader organization.
Your key responsibilities
Markets Operations

• 
  Collaborate with the Market\xe2\x80\x99s Leadership team in setting and driving vision and operational strategy
• Translate strategy into actionable plans
• Provide seamless execution to aid performance and growth
• Oversees market\xe2\x80\x99s operations to drive strategy
• Lead and manage the annual integrated planning process from market leadership (strategic) planning through revenue and account planning to financial planning and budgeting.
• Liaise with Finance, Market\xe2\x80\x99s Finance and Talent to ensure the overall plans and budgets are aligned with country\xe2\x80\x99s direction.
• With an in-depth understanding of business performance, identify areas for improvement and drive activity to deliver improved metrics. This will require working with Malaysia\xe2\x80\x99s Leadership team, Finance, Markets, Business Development and other operations personnels. In doing so, work collaboratively with peers and stakeholders to ensure needs are understood and well represented.
• Organize and facilitate Management and Partner forums including the preparation of leadership packs containing succinct updates on business performance.
• Leverage the use of data platforms to drive operational efficiencies and maintain data quality.
• Deliver communications strategy for each of the market\xe2\x80\x99s functions.

Reporting

• 
  Provide Leadership with timely advice on business performance, relying on reports generated from the Finance and Markets organizations.
• Together with Malaysia\xe2\x80\x99s Business Development and Markets Finance teams, provide insights to the Managing Partner on sales and pipeline to help identify opportunities or gaps in the market and forecast the strength of demand, which has implications for future headcount needs and other commercial decisions.
• Collaborate with leadership and finance to ensure adequate governance and controls are in place around business development expense management.

Client Centricity

• 
  Work closely with Market Segment Leaders and Lead Client Service Partners to drive differentiated growth in the country\xe2\x80\x99s defined key accounts through the execution of various initiatives.
• Responsible for the design, implementation and execution of the Client Experience (CX) strategy and to ensure that the program is market-impacting. Your aim is to optimize client experiences and provide additional platforms to develop new and strengthen existing relationships, subsequently identify revenue opportunities.
• You will establish governance and provide timely key actionable insights and trends to country leadership teams.

Teaming

• 
  Strengthen Malaysia\xe2\x80\x99s Markets network and community with different stakeholder groups.
• Cultivate a highly inclusive culture ensuring teams thrive and Markets objectives are met.
• Work with Go-to-Market Leaders to promote and drive our priority solutions.
• Team closely with Service Lines, Marketing, Talent and BD Leadership in cross functional initiatives to ensure effective implementation of our various market programs.
• Lead and conduct forums, trainings and best practices knowledge sharing sessions for the Market Enablement team.

Skills and attributes for success

• 
  A graduate qualification
• Preferably with 4 years of experience in a professional services industry
• Financial literacy and the ability to interpret results and provide advice on performance. In addition, the ability to forecast and project areas that the leaders need to focus on.
• Strong relationship building skills and the ability to work with senior stakeholders.
• Manage multiple agendas; meet demanding time frames and tight deadlines. Ability to manage projects from start to finish.
• Strong communication skills and the ability to deal with competing interests to find a suitable outcome. In addition, the ability to manage change in a complex environment.
• Strong understanding on local firm\xe2\x80\x99s constructs, systems and processes.
• Good data analytical skills

What We Look For
We\xe2\x80\x99re interested in leaders with a genuine creative vision and the confidence to make it happen. Whilst forming part of a dedicated team, you can expect plenty of autonomy in this role, so you\xe2\x80\x99ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you\xe2\x80\x99re serious about innovation, R&D and new technology and ready to take on some of our clients\xe2\x80\x99 most complex issues, this role is for you.
What we offer
EY offers a competitive remuneration package where you\xe2\x80\x99ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You\xe2\x80\x99ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We\xe2\x80\x99ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We\xe2\x80\x99ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You\xe2\x80\x99ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It\xe2\x80\x99s yours to build.
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