Job Description

Key Responsibilities:

Develop and maintain relationships with overseas agents, airlines, suppliers, and customers. Lead, train, and manage the export/import team to maximize performance and job satisfaction. Negotiate rates with airlines and suppliers. Verify invoices against GP job listings and ensure timely billing per company policy. Maintain and improve quality standards for export/import operations, ensuring compliance with customs regulations. Master the export/import process and actively support the team. Provide excellent customer service and liaise with clients to maintain the customer base. Establish strong working relationships with suppliers and contribute to team development. Develop, review, maintain, and implement ISO procedures Manage customer contacts through calls and visits, handling queries and assisting in quotation preparation. Coordinate collections and deliveries. Assist in accounts receivable functions.

Requirements:

Minimum of

5 years

of relevant work experience in air or sea freight industry

Good Knowledge of customs regulations

and

customs tariff

Familiar with and well able to work within the Import/export process Knows supplier conditions, deliver terms, Inco terms and purchasing conditions Knows risk and Insurance terms Familiar with and able to work with the company's quality and environmental policies Good knowledge of computer system, both Import/exports and invoicing Good communication skills and able to manage own working time effectively Financial awareness Knowledge of service levels expected by clients- able to deliver them
Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM10,000.00 per month

Experience:

air or sea freight: 5 years (Required)
Work Location: In person