Manager, Change Communications

Bukit Jalil, Kuala Lumpur, Malaysia

Job Description


Role Responsibilities

This role supports Change Communications team members on the operational aspects of change communications across Transformation, Technology and Operations (TTO) and Bank-wide transformation initiatives.

  • Provide compelling visual storytelling and user-centred design thinking in designing communications
  • Support the design and development of purposeful, creative and impactful tangible artefacts such as digital presentations, prints, videos and campaigns etc. Present design decisions to stakeholders, articulating rationales behind the chosen solution.
  • Draft content for announcements, stories and other comms channels that is compelling, engaging and aligned to our strategic priorities
  • Coordinate and manage video/infographic creation, townhalls and other employee engagement events, working with external partners where required
  • Extract relevant data and support programme reporting and measurement including development/update of communications dashboards.
  • Manage the development, distribution and maintenance of broadcasts and newsletters
  • Manage and maintain the channels available \xe2\x80\x93 Poppulo, Bridge, Axess
  • Manage/maintain distribution lists
  • Create, design and maintain Bridge spaces
Regulatory & Business Conduct*
  • Display exemplary conduct and live by the
. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
Key stakeholders*
  • Change Communications Team
  • CABM Brand, Marketing and Communications teams
  • CABM People and Culture communications teams
Our Ideal Candidate
  • Minimum of 8 years+ relevant experience in internal communications
  • Experience in change/transformation programmes an advantage
  • Strong command of English, with excellent writing and synthesis skills
  • Strong project management and organisational skills
  • Ability to foster positive relationships with internal stakeholders at appropriate level
  • Strong self-starter who can scope, plan and deliver their work independently
  • Ability to manage and prioritise multiple assignments, and detail-oriented
  • Proactive mindset and strong sense of accountability
  • Team player
ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS*
  • Establishing and Maintaining Trust Core
  • Research Analysis Core
  • Organizational Communications Core
About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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Standard Chartered

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Job Detail

  • Job Id
    JD946951
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bukit Jalil, Kuala Lumpur, Malaysia
  • Education
    Not mentioned