Manager, Policies And Processes

Kuala Lumpur, Malaysia

Job Description


The Role Responsibilities

Regulatory and Group Guideline Compliance

  • Cascade and guide stakeholders on the regulatory and group guideline requirement
  • Conduct regulatory and group guideline gap analysis to identify gap, establish process/controls to adhere to requirements; as well as ensuring action plans are in place and follow through
  • Oversee the regulatory compliance and adherence to Group guideline for the business unit, in which dispensation/ deviation/mitigating controls are formulated
Regulatory Advisory
  • Provide support and guidance pertaining to regulations on new business initiatives/ digitisation/ platform, board paper preparation etc
  • Coordinate regulatory related survey/feedback/queries
Risk Management
  • Support business and work together with Business Risk Manager on internal incident/ breach report, Op loss, risk incident report by engaging appropriate stakeholders to ensure timely remedial actions; escalate key risk situations that pose significant risk
  • Support the roll out of processes and controls for WM emerging risks
  • Conduct risk - provide input / guidance into conduct plan & implement on behalf of business, preparation of conduct townhall content to ensure business units are aware of the Group Standards/requirement
Committee Governance and reporting
  • Facilitate product and risk governance forums which include business metrics monitoring, issues tabling and monitoring of follow up actions
Sales governance
  • Ad hoc review/quality review on transactions/complaints/ additional controls implemented
  • Coordination of mystery shopping exercises (inclusive of questionnaire development, onboarding, validation of result/report, critical non-compliance remediation tracking action plan /follow up, reporting)
  • Review and provide support from risk and governance perspective -Post Implementation Review, New Non Face to Face channel/ platform etc
Implementation of Group/ country level initiatives
  • Coordinate and support the roll out of group/country level initiatives across WM / WM COO office (eg. Group reporting, report automation, activity optimization etc)
About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

\xc2\xa7 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

\xc2\xa7 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

\xc2\xa7 Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

\xc2\xa7 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

\xc2\xa7 Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

\xc2\xa7 Flexible working options based around home and office locations, with flexible working patterns

\xc2\xa7 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

\xc2\xa7 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

\xc2\xa7 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

\xc2\xa7 Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website

Standard Chartered

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Job Detail

  • Job Id
    JD960227
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned