Mandarin Customer Service ????
Shah Alam, Selangor, Malaysia
Job Description
MohonKelayakanCustomer Service for a Tourism Platform
- Handling flight tickets, hotel changes, refunds, etc.
- Fluent in Mandarin (traditional chine.se writing required and Basic English communication
- Educational Requirements: SPM / UEC / IGCSE or above
- No experience needed; training will be provided
- 19 old or above
- Must be able to work in shifts, including night shifts
- Possess excellent Mandarin skills, with basic English communication abilities.
- Handle customer inquiries online and provide effective solutions.
- Deliver satisfactory resolutions to customers, including amending hotel/flight booking dates or processing refunds.
- Maintain clear communication and collaboration with relevant departments.
- Work as a team to achieve KPI and SLA targets.
- 14 days of annual leave & 14 days of sick leave
- KPI allowance & night shift allowance
- EPF, SOCSO, and medical claims
- Paid training provided (no experience required)
- Opportunity to work from home after three months of training, subject to good performance
Maukerja
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Job Detail
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Job IdJD1085238
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationShah Alam, Selangor, Malaysia
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EducationNot mentioned