Language Skills: Excellent verbal communication in English and Mandarin.
Education: Fresh graduates with a Certificate, Degree, or Diploma in IT (Full training provided).
Availability: Willing to work on rotational shifts.
Work Schedule: 5 working days per week.
Location: Willing to work in Ara Damansara.
Tanggungjawab
Support: Provide telephone and email support for the product.
Communication: Use strong interpersonal skills to ease customer frustrations and resolve issues.
Adaptation: Adjust communication to the customer\'s technical knowledge.
Troubleshooting: Perform basic probing to determine next steps for software inquiries.
Manfaat
EPF & SOCSO.
Leave: Sick leave and annual leave.
Recognition: Quarterly staff recognition and appreciation.
Environment: Nice working environment.
Transportation: Free shuttle van provided from various locations.
Activities: Fun-filled environment with events and team outings.
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Maukerja
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