Mandarin Speaking Technical Support Specialist

Petaling Jaya, Selangor, Malaysia

Job Description


  • Education: Fresh graduates with a Certificate, Degree, or Diploma in IT (Full training provided).
  • Availability: Willing to work on rotational shifts.
  • Work Schedule: 5 working days per week.
  • Location: Willing to work in Ara Damansara.
Responsibilities
  • Support: Provide telephone and email support for the product.
  • Communication: Use strong interpersonal skills to ease customer frustrations and resolve issues.
  • Adaptation: Adjust communication to the customer\'s technical knowledge.
  • Troubleshooting: Perform basic probing to determine next steps for software inquiries.
Benefits
  • EPF & SOCSO.
  • Leave: Sick leave and annual leave.
  • Recognition: Quarterly staff recognition and appreciation.
  • Environment: Nice working environment.
  • Transportation: Free shuttle van provided from various locations.
  • Activities: Fun-filled environment with events and team outings.
Important InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1041563
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned