Customer-Focused: Drive results and manage expectations with effective listening and communication.
Problem-Solving: Handle queries and objections calmly and professionally.
Adaptable: Thrive in fast-paced environments, eager to learn and improve.
Analytical Thinking: Strong critical thinking and analytical skills.
Willing work in Rotational Shift (24/7) - 6 working days.
Tanggungjawab
Brand Representation: Uphold the client\'s values with a positive and professional attitude.
Customer Support: Assist with online orders through phone and email, ensuring timely responses.
Payment Processing: Handle payments securely, safeguarding customer and financial data.
Issue Resolution: Proactively address concerns and escalate when necessary.
Teamwork: Collaborate with the team to enhance service quality and improve the customer experience.
Manfaat
Leave: Annual and sick leave available.
Professional Development: Training opportunities provided.
Career Growth: Clear paths for advancement.
Employee Engagement: Join in various staff activities.
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Maukerja
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