November Intake Customer Service Executive Johor Area

Iskandar Puteri, Johor, Malaysia

Job Description


MohonKelayakan

  • Fresh graduates are welcomed to apply.
  • Language Skills: Fluent in Mandarin and English
  • Customer-Focused: Drive results and manage expectations with effective listening and communication.
  • Problem-Solving: Handle queries and objections calmly and professionally.
  • Adaptable: Thrive in fast-paced environments, eager to learn and improve.
  • Analytical Thinking: Strong critical thinking and analytical skills.
  • Willing work in Rotational Shift (24/7) - 6 working days.
Tanggungjawab
  • Brand Representation: Uphold the client\'s values with a positive and professional attitude.
  • Customer Support: Assist with online orders through phone and email, ensuring timely responses.
  • Payment Processing: Handle payments securely, safeguarding customer and financial data.
  • Issue Resolution: Proactively address concerns and escalate when necessary.
  • Teamwork: Collaborate with the team to enhance service quality and improve the customer experience.
Manfaat
  • Leave: Annual and sick leave available.
  • Professional Development: Training opportunities provided.
  • Career Growth: Clear paths for advancement.
  • Employee Engagement: Join in various staff activities.
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Job Detail

  • Job Id
    JD1071109
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Iskandar Puteri, Johor, Malaysia
  • Education
    Not mentioned