Operational Excellence & Quality manager
Mission: He / She oversees the organization\xe2\x80\x99s processes, quality and continuous improvements topics. This job position is not including the HSE activities. This position ensures policies to target excellence through continuous improvements are applied. This position requires a strong capability to work in an international environment, within a matrixed organization and in strong collaboration within all the team members. This position must maintain the highest level of integrity. ACTIVITIES Responsible of Continuous improvement aspects:
Ensure the deviations (Irregularities, Claims & Complaints) are well identified and qualified by the operations.
Identify and implement potential improvements & opportunities at operational level and customer level.
Ensure follow up of ongoing continuous improvement actions
Initiate programs to develop lean operations skills within training, tools \xe2\x80\xa6
Lead Continuous Improvement workshops for assigned areas.
Develop key metrics/initiatives to monitor and capture non added value tasks, deviation from standard process\xe2\x80\xa6
Coordinate and communicate best practices communication/ implementation Responsible of quality topics:
Support and ensure the updates of operational document (Invoicing, SOP, QAP, \xe2\x80\xa6)
Ensure well awareness and applying of the PRM Core Process and Customer process
Apply and update the Quality assurance plan for our customer
Support for the 3PL audits
Escalation point for quality and management system topics
Ensure alignment of quality community methodology and processes (N/C, 3PL audit, lean tool\xe2\x80\xa6) Application of management system:
Support for ISO 9001 audit coordination and application
Ensure all risks and N/C are under control.
Lead ISO 9001 certification audit for the RUN process Support Core team:
Support on management System application and updating
Launch or follow-up RSE initiatives
Coordinate with logistics environment (Tools, Best practices, Support functions\xe2\x80\xa6) SKILLS For this position, the candidate should have strong skilsl in international and multi-cultural team management, with a quality background, whilst showing a track record in remote management. In addition, the candidate must demonstrate:

• Excellent presentation and communication skills (English is mandatory, another language an asset)
• Service minded personality and customer facing experience.
• Operational excellence and result oriented
• Well organized & structured mindset
• Good team leadership skills
• Good knowledge of MS Office

EXPERIENCE

• Proven track record in a similar role, including team coordination leadership in an international environment.
• Experience in management system implementation or maintenance
• Problem solving and continuous improvements experiences

QUALIFICATIONS

• Master\xe2\x80\x99s degree: Business or Supply Chain diploma, Quality degree.
• Knowledge in overland, Air and Sea transportation is a plus.
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
• Green belt certification is a plus

ORGANIZATION / RELATIONSHIPS

• Central position in a matrix organization with: o A direct reporting line or functional management role to the Global contract manager, o A functional management role or a direct reporting line with the PRISM Process and quality manager. o A straight and close collaboration with all the contract steer members.

Job Type: Full-time Salary: RM7,000.00 - RM12,000.00 per month Schedule:

• Monday to Friday

Application Question(s):

• Notice Period?
• Expected Salary?

Education:

• Bachelor\'s (Preferred)

Experience:

• Management System Implementation: 5 years (Preferred)

Language:

• English (Preferred)