Job Description

MohonKelayakan

• Required language(s): English, Mandarin
• Candidate must possess at least Diploma and above
• Wiling to learn
• Fast learner
• Responsible
• Able to start work immediately will be given first choice
• Good time management
• Willing to work long hours
• Excellent communication and presentation skills
• Good interpersonal, highly self-motivated, communication and negotiation skills
• Candidates must be result oriented and self-driven. Highly organized and able to multitask in fast-paced environment.
• Able to work in consistent and cautious

Tanggungjawab

• Organize and advance the payment system to ensure the accurate and timely processing of all transactions.
• Investigate and resolve any payment-related issues, such as chargebacks or refunds.
• Foster and maintain relationships with payment partners, banks, and other financial institutions.
• Collaborate with other departments, such as customer service and finance, to address payment-related issues and enhance the overall payment experience for customers.
• Determine high-risk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and recommending closures of account transactions.
• Performing evaluation of transaction risk and follow-up actions such as liaison with the customer and payment institutions for further verification
• Conducting research to understand the market needs and targeted audience.
• Conduct extensive market research and analysis to identify emerging trends, technologies and industry best practices in the payment gateway sector.
• Stay up-to-date with advancements in payment systems.
• Collaborate with cross-functional teams, to conceptualize and develop new payment gateway solutions.
• Establish partnerships with external technology providers and industry experts to leverage their expertise and foster collaboration in development of new payment solutions.
• Perform any other tasks and assignments as directed by the management.
• Ensure all meetings are conducted successfully
• Research and apply on different country payment method / payment gateway
• Manage system, payment gateway, reply inquiry

Manfaat

• High Yearly Bonus
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Young and Fun Environment
• Monthly Team Building
• EPF SOCSO

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