Job Description

Mohon
Company Highlights

• Training Provided
• EPF,SOSCO, EIS

Lokasi Kerja

• Jalan Todak 4 Seberang Jaya Pulau Pinang Malaysia 13700

Penerangan Kerja
Kelayakan
SPM holder with relevant experience
Fresh Diploma / Degree holder
Strong problem-solving and communication skills.
Ability to work under pressure in a fast-paced environment.
Proficiency in MS Office and logistics software is an added advantage.
Tanggungjawab
1. Client Order Management
Handle client inquiries and assess manpower availability to determine order fulfillment capacity.
Liaise with Sales Personnel for resolution if orders cannot be met within the requested timeframe.
2. Logistics & Supply Chain Coordination
Manage and monitor flight arrangements and client activities including shipment scheduling and tracking.
Coordinate with third-party vendors, suppliers, and carriers to ensure timely and safe delivery of goods.
Ensure all logistics activities comply with company standards for storage, handling, and transportation.
3. Quality Assurance & Delivery Planning
Develop and implement Quality Plans to meet internal standards and client expectations.
Prepare Daily Delivery Plans and assign tasks to Operators to ensure timely and accurate execution.
Respond to client complaints professionally and work toward swift resolution.
4. Communication & Cross-Department Collaboration
Maintain effective communication with internal teams and external partners.
Work closely with other departments to troubleshoot and prevent operation disruptions.
Support the Admin Department with inquiries related to On-Board Courier (OBC) operations.
5. Documentation & Reporting
Ensure accurate and up-to-date operational documentation and reports.
Report operational performance to management regularly and suggest process improvements.
Maintain training records in line with Training Procedures and compliance standard
Manfaat

• Allowance
• Commission
• EPF, SOSCO, EIS

Kemahiran
Communication Skills Problem-Solving Skills Supply Chain Management
Peringatan Penting
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Skills Required