Job Description

• Previous working experience in customer service, or customer service-related fields
• Possess good telephone etiquette with a smiley voice.
• Knowledge of handling basic computers (Microsoft Excel/Word etc).
• Good communication and interpersonal skills.
• Ability to multi-task, prioritize and manage time effectively
• Social media savvy

Responsibilities

• Coordinate and oversee the shipping process, ensuring that shipments are accurate, timely, and comply with all relevant regulations.
• Manage all documentation related to shipping, including bills of lading, customs documents, and invoices.
• Prepare and oversee the packaging of goods for local deliveries, ensuring that items are adequately protected and labeled.
• Monitor inventory of packaging materials and reorder supplies as needed.
• Receive and inspect incoming stock, ensuring IT matches the order and is in good condition.
• Organize and arrange stock within the warehouse for easy access and efficient retrieval.
• Coordinate with the team to update stock levels and ensure the accuracy ofinventory records.
• Perform quality checks on incoming and outgoing shipments to maintainhigh-quality standards.
• Report any discrepancies, damages, or defects to the relevant teams and vendors as necessary.
• Maintain effective communication with logistics partners, suppliers, and internal teams to ensure a smooth flow of operations.
• Collaborate with various departments to resolve operational issues andimplement process improvements.

Benefits

• A bachelor\'s degree in Logistics, Supply chain, Business Administration, or any related course.
• Fresh Grads are welcome. Proven experience in logistics, shipping, or warehouse operations is a plus.
• Knowledge of shipping procedures, documentation, and relevant regulations.
• Strong organizational and multitasking skills to manage various responsibilities simultaneously.
• Attention to detail and a commitment to maintaining high-quality standards.
• Excellent communication and interpersonal skills to work effectively with diverse teams.
• Problem-solving abilities and the capacity to adapt to changing situations.
• Proficiency in computer applications, including MS Office and inventory management software.

Additional Benefits

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• Allowance Provided
• 5 Working Days
• Overtime Pay
• Annual Leave
• Annual Bonus
• Medical Insurance
• Staff Discount

SkillsCompliance Attention to Detail Technical Knowledge Vendor Management Continuous Improvement Decision Making Interpersonal skill Problem-Solving Skills Organizational Skills Communication Skills Analytical SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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