Job Description

Manage and update the sales database, ensuring the accuracy of customer information and sales activities. Generate reports and analyze sales data to identify trends and opportunities for improvement. Prepare and present regular performance reports to the management team. Coordinate with different departments, such as marketing and logistics, to ensure seamless communication and collaboration. Schedule meetings, appointments, and conference calls for the team. Act as a liaison between the team and other internal departments. A high school diploma is typically required, but a bachelor\'s degree in business administration or a related field is often preferred. Previous experience in a sales support role or administrative position is beneficial. Familiarity with sales and customer service processes is an advantage. Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal. Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint) and CRM software. Ability to multitask and prioritize tasks effectively. Problem-solving skills and the ability to handle customer inquiries and complaints professionally. Basic understanding of sales principles and customer relationship management. Team player with a positive attitude and willingness to learn. Ability to work well under pressure and meet deadlines. Professional demeanor and strong work ethic. Some organizations may require specific certifications or training and customer service. Flexibility to adapt to changing tasks and responsibilities within the support role. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-dcg-grand-sdn-bhd-job-operations-administrator]

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