Order Management Coordinator (us Shift)
Petaling Jaya, Selangor, Malaysia
Job Description
Providing customer support through phone, email, and chat channels. Besides that, working closely with internal teams to ensure smooth coordination.
- Providing customer support through phone, email, and chat channels.
- Working closely with internal teams to ensure smooth coordination.
- Managing email distribution.
- Maintaining and updating standard work documents.
- Offering suggestions to improve customer service.
- Minimum requirement: Diploma, degree or equivalent.
- Encouraging applicants with 1-2 years of relevant experience in customer service, order management, and administration.
- Strong communication and organizational skills are essential.
- Experience with Salesforce is preferred but not mandatory.
- Must have a customer-oriented approach.
- Must be willing to work for US shift hours (Monday - Friday, 830pm-530am Malaysai time) and based in Petaling Jaya, Malaysia
- Opportunity to be part of a globally renowned organisation
- Working experiences in renowned MNC
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Job Detail
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Job IdJD1033794
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4000 - 5800 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned