Order Processing Executive
Subang Jaya, M10, MY, Malaysia
Job Description
Order Management:
Receive and process customer orders via email, phone, or online platforms. Validate order details including pricing, stock availability, and delivery timelines. Enter accurate data into ERP or order management systems.Coordination & Communication:
Coordinate with warehouse, logistics, and sales teams to ensure timely order fulfillment. Communicate with customers regarding order status, delays, or issues. Resolve discrepancies or complaints in a professional and timely manner.Documentation & Reporting:
Generate invoices, delivery notes, and other shipping documents. Maintain updated records of orders, payments, and customer interactions. Prepare daily, weekly, and monthly reports on order processing status.System Management:
Work with SQL for order processing. Ensure accuracy of data input and regular system updates.Customer Service:
Provide post-sales support to customers. Handle returns, replacements, and refunds as per company policy. Maintain positive relationships with customers to ensure repeat business.Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM3,500.00 per month
Benefits:
Opportunities for promotion
Application Question(s):
What system that you familiar with? What is your expected salary? Did you have the experience in doing order processing?
Experience:
Order Processing: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1226829
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSubang Jaya, M10, MY, Malaysia
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EducationNot mentioned