Order Support Specialist

Nusajaya, Malaysia

Job Description

1. Review the open order regularly, manage and prioritize it according to Samtec Golden Rule. 2. Schedule and plan the order by using Schedule Dashboard or any other equivalent tool to meet the MDD (Manufacturing Due Date) by ensuring the material, people and machine capacity availability. 3. Look for the opportunity to batch the order to have minimum change over without compromising due date. 4. Communicate and coordinate with shift supervisor / OSS to ensure smooth execution according to the plan. 5. Monitor, manage and follow through (physically locate) the orders to ensure it flows through the processes and is on track to meet the MDD. Proactively work with relevant party to address the potential issue to avoid any Past Due. 6. Report back to Supervisor timely when foresee or there is any risk that may miss the order. 7. Follow up with material planner or upstream process on material requirement for orders. 8. Drive OTD improvement to achieve the target by working with relevant parties to close the gap, example manpower/material/machine availability, insufficient lead time etc. 9. Ensure correct reschedule code is entered together with realistic date for any order that past due and this need to be done timely. 10. Responsible to inform appropriate departments especially the downstream process / work center of orders that deviate from schedule so that opportunities of recovery can be explored. 11. Utilize reports to proactively manage large orders (example Daily Order Report and Pocket Report) to meet the MDD. 12. Be the back-up Supervisor during the absence of supervisor.
Samtec, Inc., is a worldwide manufacturer of P.C. Board level interconnects. Samtec was founded in 1976 and is privately held. Samtec, Inc. is ISO/TS 16949:2009, ISO 9001:2008, and ISO 14001:2004 registered with a 5-A1 Dun and Bradstreet rating, the highest available for a corporation this size. Much more than just connector company, Samtec puts people first with a commitment to exceptional service, quality products, and convenient tools. We believe that people matter, whether they are our external or internal customers. This belief is deeply ingrained throughout our organization and means we\'re all willing to go the extra step to build remarkable and services that take the industry further faster. Founded in 1976, we are privately held, $613 million global manufacturer of a broad line of electronic interconnect solution blocks, including IC-to-Board/Ultra Micro, High Speed Board to Board, High Speed Cables, Future-Proof/Active Optics, Flexible Stacking, and Micro/Rugged components and cables. To meet the interconnect challenges of tomorrow and beyond, Samtec has developed unique Technology Centers to help optimize the entire signal transmission path. From the IC to the panel and beyond, and all points in between. For more company information, please visit www.samtec.com
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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Job Detail

  • Job Id
    JD949094
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nusajaya, Malaysia
  • Education
    Not mentioned