Job Description

Reveillon Group Hiring! Full Time Outlet Manager in WP Kuala Lumpur, Earn up to MYR 6,000 - Ricebowl
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Outlet Manager
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MYR3,500 - MYR6,000 Per Month
KL City,
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Posted 3 hours ago o Closing 12 Jan 2026
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Working Location Near Station

• B03-C-8, Menara 3A, 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur. Kuala Lumpur WP Kuala Lumpur Malaysia 59200

Requirements
Bar Operations Management

• Supervise and manage the daily operations of the bar, ensuring the smooth and efficient service of food and beverages.
• Ensure that all drinks are prepared and served to the highest standards and meet the company's quality expectations.
• Monitor bar inventory, ensuring the availability of necessary supplies and ingredients, and placing orders when required.
• Ensure the bar is clean, organized, and well-stocked throughout service hours.

Team Leadership and Supervision

• Lead, train, and motivate bar staff, including bartenders and servers, to provide exceptional customer service.
• Assign daily duties and ensure efficient distribution of tasks during peak and off-peak hours.
• Provide guidance and support to staff in performing their roles effectively and resolving any challenges that arise.
• Conduct regular training on cocktail preparation, customer service, and bar operations.

Customer Service Excellence:

• Ensure guests receive prompt, courteous, and professional service at all times.
• Address customer concerns, complaints, or feedback promptly and professionally, ensuring customer satisfaction.
• Maintain a welcoming and friendly atmosphere in the bar, ensuring a positive customer experience.
• Inventory and Stock Management:
• Monitor and maintain appropriate stock levels of alcoholic and non-alcoholic beverages, glassware, and bar equipment.
• Perform regular stock checks and assist with inventory control to minimize wastage and maintain cost efficiency.
• Work with the management team to place orders for supplies and manage stock rotation.

Health and Safety Compliance:

• Ensure compliance with all health, safety, and sanitation regulations, including alcohol service laws and food safety guidelines.
• Ensure that all staff are trained on responsible alcohol service and adhere to local regulations regarding Age restrictions and intoxication limits.
• Maintain cleanliness in the bar area and ensure that IT always meets health and safety standards.

Cash Handling and Reporting:

• Oversee cash and credit card transactions, ensuring accuracy in billing and payments.
• Ensure that the bar's POS (Point of Sale) system is properly used, and cash reconciliation is done at the end of shifts.
• Prepare and submit daily reports on sales, inventory usage, and any issues or concerns that arise.

Event Support (If applicable):

• Assist in the planning and execution of special events, promotions, or themed nights at the bar.
• Coordinate with other departments to ensure the smooth running of events, including managing guest lists, special drink menus, and event logistics.

Responsibilities

• Bachelor's Degree / Diploma in Hospitality Management, Business Administration, or related field.
• Minimum 3-5 years of F&B management experience, preferably in chain restaurant operations.
• Proven track record in team leadership.
• Strong understanding of restaurant operates POS, inventory management.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work on-site at outlets and travel between locations as required.
• Comfortable working in a bar setting where non-halal food and alcoholic drinks are prepared, served, and handled.
• Proficient in English and Bahasa Malaysia; Mandarin proficiency is an advantage.

Benefits

• Annual Leave
• Medical Leave
• Hospitalization Leave
• Maternity Leave
• Paternity Leave

Skills
Customer Service Inventory Management Cash Handling Communication Problem Solving Teamwork Sales Outlet Management Team Leadership Performance Management Staff Training
3 Public Transport Lines near Find Nearest Station
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Skills Required