Responsible to drive monthly sales performance as per the targets set by the Management
Responsible for maintaining a minimum average of 4.2 rating across online platforms such as GoogleMyBusiness, GrabFood, FoodPanda and the equivalent
Responsible for the outlet's monthly inventory control and maintain an optimum stock level so as to meet the outlet's needs. This includes liaising with the outlet's kitchen team and central kitchen team on raw materials ordering and orderings with key suppliers
Responsible to prepare a report for Management on cancellations of food delivery orders from the Company's online sales platforms. Following that, you are required to verify that the Company received the revenue from the said cancellations
Track, record and quantify wastages that occurs in the outlet.
Responsible for taking customers' orders (including food delivery orders via designated terminal) and prepare drinks in strict compliance with the drinks SOPs and serve ready cooked food
Manage, monitor and track invoices that the Company receives from suppliers.
Ensure that the filing of invoices is done timely and systematically (important for yearly financial audit)
Ensure overall front of house cleanliness and hygiene levels are maintained at all times
Ensure that the outlet is operationally ready before operation hours and be responsible for day-end closing, where applicable
Maintain good relationship with customers by fulfilling customers' needs and handling customers' complaints appropriately
Responsible for cash management of cash drawer-- ensure sufficient small change in cash drawer at all times, when designated cashier is not available
Responsible to bank-in daily sales into Company's nominated bank account, as and when requested by the Management
Ensure all operating standards of the entire outlet are adhered in respect of quality, service, cleanliness, safety and to prevent wastages
Responsible to enforce registration of all staff meals ordered in outlet's POS system
Manage bookings/reservations, as and when required
Job Types: Full-time, Permanent
Pay: RM2,200.00 - RM3,000.00 per month
Benefits:
Flexible schedule
Meal allowance
Meal provided
Professional development
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Restaurant management: 2 years (Preferred)
F&B: 5 years (Preferred)
Work Location: In person
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