Job Description

You will be tasked with delivering comprehensive HR services to employees, supporting HR systems and programs, and continuously seeking process improvements to ensure high-quality service delivery and an excellent employee experience. Additionally, you will assist with or lead projects aimed at driving the ongoing enhancement of HR services.Onboarding

• Draft and finalize employment contracts, ensuring that all new hire paperwork is processed correctly.
• Update and maintain employee records in the HRIS, handling data for new hires, transfers, promotions, and terminations with precision and promptness.
• Ensure compliance with company policies and legal requirements by managing employee records in the HR e-filing system.
• Input and monitor new starter information in the HRIS and track staff changes as necessary.

Policies and Reporting

• Partner with the HR Data & Reporting team to generate HR reports as needed by the business.
• Regularly review and update the Employee Handbook and HR policies to reflect current practices.
• Apply and interpret company policies accurately.
• Compile the monthly headcount report and manage the annual salary review process.
• Assist with the annual review of medical benefits in collaboration with the insurance broker.
• Keep up with labor legislation changes and provide expert advice on HR policies and processes to employees.

Vendor Management

• Serve as the point of contact between employees and global mobility vendors to address and resolve issues.
• Manage requests related to shipments, taxes, and immigration services via the vendor\'s online portal.
• Collect and verify documents for visa applications, coordinating with company migration lawyers as needed.
• Work with vendors, employees, finance, and payroll to compile necessary documents for tax processing and filing.
• Handle international transfers in line with global mobility policies.

General HR

• Provide payroll information to the payroll team for monthly processing, ensuring adherence to deadlines.
• Oversee the employee offboarding process, including handling terminations and resignations.
• Manage the employee promotion process, ensuring that all related documentation is completed and processed accurately.
• Update and review information in the HRIS as needed.
• Assist with the accurate and timely filing of employee records.
• Handle HR requests from the Internal HR inbox, including allocation, action, or escalation.
• Contribute to HR process improvements and support global and regional HR projects as required.
• Perform additional tasks as assigned.

Opportunity for Impactful HR Work|Exposure to Regional and Global HR Practices

• Excellent written and verbal communication skills in both English and Mandarin are essential.
• A tertiary qualification in Human Resources Management is required.
• At least 2 to 4 years of proven experience in HR operations and processes.
• Experience with a multi-cultural workforce or in an Asia Pacific regional team is a plus.
• Capable of providing timely solutions and building strong relationships with staff and senior management at all levels.
• Solid understanding of employment legislation.
• Proactive in seeking improvements to processes and procedures.
• Intermediate to advanced proficiency in MS Office and strong knowledge of Microsoft Outlook.
• Strong team player with the ability to collaborate with various stakeholders.
• Demonstrates urgency and effective follow-up skills.
• Exceptional attention to detail, organizational, and time management abilities.
• Skilled in managing multiple priorities simultaneously and delegating tasks as needed.
• Able to perform duties independently with minimal supervision when required.

The global company is dedicated to designing customer-focused, digitized end-to-end process flows that span various functions and regions.

• Opportunity for Impactful HR Work
• Exposure to Regional and Global HR Practices

Michael Page