Job Description

As a People Operations Specialist, you will be responsible for supporting the overall People functions of the organization. The primary focus will be managing People processes, ensuring compliance with employment regulations, and providing seamless support to the People team and employees. You will play a crucial role in maintaining People databases, handling employee records, and streamlining People operations to enhance organizational efficiency in Malaysia and Indonesia. \

What you will be doing:

• People Administration:
• Maintain and update employee records, including personal information, job details, and performance evaluations.
• Process and manage onboarding and offboarding activities, including conducting orientation for new hires.
• Manage employee documentation, contracts, and human resources policies.
• Coordinate visa applications, long service awards, and maintaining e-leave system.
• Support the People team in scheduling interviews and coordinating recruitment processes.
• Payroll and Benefits:
• Assist in processing monthly payroll, ensuring accuracy and timely disbursement.
• Coordinate benefits administration, including health insurance, retirement plans, and other employee benefits.
• Respond to employee inquiries related to payroll and benefits and resolve issues promptly.
• Compliance and Policies:
• Stay current with labor laws and regulations to ensure that human resources practices remain compliant.
• Help in the development and implementation of human resources policies and procedures.
• Assist in conducting internal audits to ensure adherence to human resources policies and compliance standards.
• People Data Management:
• Maintain and manage People databases, ensuring data accuracy and confidentiality.
• Generate People reports and analytics to support decision-making processes.
• Perform data analysis to identify trends and opportunities for process improvement.
• Employee Relations:
• Assist in resolving employee queries and concerns professionally and on time.
• Facilitate communication between employees and management to address issues and grievances effectively.
• Training and Development:
• Assist in coordinating training programs and workshops for employees\' professional growth.
• Support the People team in identifying training needs and assessing the effectiveness of training initiatives.
• People System and Technology:
• Collaborate with the IT department to maintain and upgrade People-related systems and software.

What is required of you:

• Bachelor\'s degree in human resources, business administration, or a related field.
• Minimum 3 years of working experience as People Operations Specialist or a similar human resources role.
• Solid understanding of People processes, policies, and employment regulations.
• Familiarity with HRIS and other HR-related software systems.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to handle sensitive and confidential information with discretion.
• Detail-oriented and organized with the ability to multitask effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

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