Job Description

• Candidate must possess at least a Diploma/Degree in Computer Science, Information Systems, or a related field.
• Proven experience in system analysis or a similar role, preferably in a retail or e-commerce environment.
• Must have good knowledge in Microsoft Business Software
• Strong understanding of computer systems, networks, and software development life cycle.
• Strong analytical and problem-solving skills, with keen attention to detail.
• Effective communication skills with the ability to translate technical concepts to non-technical audiences of all levels.
• Experience with project management and documentation tools.
• Ability to prioritize tasks, manage time effectively, and work both independently and collaboratively.
• Knowledge of music industry trends and technologies is desirable but not required.

Responsibilities

• Collaborate with IT and business stakeholders to define system requirements and priorities.
• Conduct system analysis to identify inefficiencies and recommend improvements.
• Design and implement technology solutions that enhance operational efficiency and user experience.
• Ensure system compatibility and integration with existing IT infrastructure.
• Provide technical support and guidance on IT systems to staff and management.
• Manage projects related to system upgrades and deployments.
• Document system specifications, configurations, and processes.
• Provide training and support to end-users to facilitate adoption and utilization of new systems.
• Monitor system performance and troubleshoot issues as needed, ensuring continuity of operations.
• Stay up-to-date with emerging technologies and industry trends to contribute to continuous improvement initiatives.
• To perform any adhoc duties as required by Management

Benefits

• EPF, SOCSO, EIS
• Annual leave
• Medical Leave
• Annual bonus (Based on performance)

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