Job Description

• Computer literacy, including word processing, spreadsheet software, and database applications.
• Willingness to receive on-the-job training
• An excellent rapport with customers.
• The ability to handle customer complaints in a professional and calm manner.
• Excellent written and verbal communication skills.
• Analytical thinking, and excellent attention to detail.
• Superb time management skills and the ability to coordinate team activities.
• Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Excellent verbal and written communication
• Organised and able to meet deadlines

• Receiving orders from customers via mail, phone, or other electronic means.
• Obtaining customers\' details and billing information, and entering the information correctly on the order form.
• Notifying departments when supplies of items are low, or when orders could deplete available supplies.
• Informing customers about prices, shipping dates, and anticipated delays.
• Preparing invoices, shipping documents, and contracts.
• Forwarding information to the correct departments for delivery of the order.
• Inspect outgoing orders to ensure compliance with customer specifications.
• Reviewing orders for completeness and forwarding incomplete orders for further processing.
• Liaising with production, sales, shipping, warehouse, or delivery personnel to trace or accelerate shipments.
• Recommending merchandise or services that will meet or improve upon customers\' needs.

• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• Lunch provided

• Allowance Provided
• Medical Claim

Ricebowl