Program Management Executive

Pulau Pinang, Malaysia

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Job Responsibilities

Ensure timely processing activities such as customers\' demand booking and reschedule, timely shipments and billing and status update to customers
Participate in supply chain system by loading PO to buy non-pioneer connectors from internal/external suppliers in order to fulfill customers\' orders.
Handling sample requests.
Managing customer-stocking programs (Vendor Management Inventory Program) to ensure sufficient inventory to support the customer schedules

and at the same time control inventory to an optimum level

Analyze customer\'s forecast & demand, help sales accurately predict sales bookings plan by monthly.
Liaising with Planners on order acknowledgements and schedule changes.
Co-ordinating with Logistics on shipments and delivery to the customers.
Liaising with Quality/Production Engineer for customer complaints and corrective action.
Co-ordinating customer returns and rework and process the necessary documentation such as RMA and Credit/Debit notes.
Process RFQ.
Maximize monthly billings to meet revenues target.
Liaise with Finance Dept for any account receivable discrepancy.
Liaise with internal and external team on PCN.
Provide management weekly reporting.

Job Requirements

Experience in customer service, sales administration/ coordinator or other related background
Capable in using Microsoft Office - Excel, Word
Good time management and have sense of responsibilities
Good communication skills with internal and external stakeholder

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