Job Responsibilities:
Ensure timely processing activities such as customers\' orders/ booking /reschedule, timely shipments and billing.
Liaising with Planners on order acknowledgements and schedule changes.
Coordinating with Logistics on shipments and delivery to the customers.
Coordinating customer returns and process the necessary documentation such as RMA and credit/debit notes.
Handle customer inquiries/ RFQ/ sample request
Managing customer-stocking programs - forecast loading (Vendor Management Inventory Program)
Process hubs pull invoicing if customer participate in VMI/SMI program.
Job Requirements:
Candidate must possess at least bachelor\'s degree in business administration or relevant course.
Applicants must be willing to work in Bukit Minyak.
Strong communication and interpersonal skills without lacking confidence especially when handling customer calls.
Good communication skills in Mandarin due to liaising with counterpart in China.
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