Job Description

At AIA we\'ve started an exciting movement to create a healthier, more sustainable future for everyone. So if you believe in inspiring a better future, read on. About the Role This role is responsible to assist in various General Insurance projects & governance functions particularly for Technology & DPP operations. This would also contribute to other governance aspects, in support of the business objectives of the company. Roles and Responsibilities: Involve in the governance function of the company on other key outsourced functions. Work with stakeholders from the key outsourced functions to support the outsourcing governance requirements including generation of documentations & regular reports, identifying internal control gaps and initiate remediation plans. Arrange and coordinate regular governance meetings by managing the meeting materials, logistics and follow-up on the action items post meeting. Assist in delivering business & regulatory-related projects on time, within agreed scope and meets the quality standard. Report key project metrics with regular status reports. Manage the UAT (user acceptance test) process for implementation of new products / initiatives and liaise with relevant stakeholders to resolve any issues arising. Track, monitor and assist in closure of operations & technology incident tickets. Handle 1st level support for the digital sales platforms. Carry out reporting on insights obtained from statistical analysis for formulation of business strategies. Assist in marketing initiatives by cooperating closely with the relevant teams to plan, strategize, and oversee the implementation of marketing campaigns and handling tracking of the campaigns results. Perform other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements. Minimum Job Requirements: Minimum Degree holder, preferably in Project / IT / Computer studies / Financial Management or Actuarial Science At least 1 year working experience in General Insurance or Project / Product Development role Proficient in Microsoft Office (Excel, Access, Word, PowerPoint, Outlook) Positive attitude and good problem-solver Innovative, with a strong willingness to learn Good verbal and written communication skills in English

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