Job Responsibility In this role, you\'ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and expertise with empathy, but you\'ll also expand your knowledge of hardware and POS software through trainings, articles, and everyday tasks. Job Requirements Start Date: ASAP Joining Bonus: RM2000 (to be paid together with first month salary) Bilingual support in English and Mandarin, must be able to speak, write and read both languages. Excellent verbal and communication skills (B2 English proficiency) Call center experience preferable. Schedule availability. Restaurant industry familiarity preferable. SPM With Experience Can Apply. Fresh Diploma/Degree holders are welcome to apply Time: 9:00 pm to 1:00pm (8 hours working + 1 hour break) Days: Monday- Sunday, Rotational Basis, including weekend & public holiday; 5 working days and 2 days off. Job Benifits RM2000 joining bonus Permanent position Competitive wage Performance bonus 40 hours per week (2 days off) Pantry vouchers Insurance for Minor medical expenses Life insurance Paid Training Growth opportunities
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