Job Description

RAN Engineer - NOC - Working Hour: shifting schedule it will be 2 schedules, morning/day shift : 07.00 AM until 07.00 PM night shift : 07.00 PM until 07.00 AM the working day, 3 days morning shift, 3 days Night shift, 3 days off/standby, and repeat.. called back or required to work during standby/off day, they may claim for Overtime Location : KL Salary : RM 2500 - 3500 Contract : 12 months 1. Monitor and handle alarm management & ticket management for the assigned Network Services including enterprise services. 2. To perform all 1st level transmission support & troubleshoot any network failure which consists of various MW/Fiber products. 3. Has the ability to perform and troubleshoot with minimum supervision from 2nd level, proactive approach in ensuring day to day business are completed well ahead timeline. 4. Conduct network audit, analysis, and monitoring performance to ensure service availability achieves KPI. 5. High sense of ownership and responsibility, up to ticket closure with quality and within SLA is achieved without any delay. 6. Perform escalation and notification to keep management and other business units informed during system outages. 7. Ensure efficient and effective flow of information between shifts during shift handovers. 8. Proactive follow up on the events/email escalations/tickets with relevant departments or domains working on it as per the process. 9. Alignment to the organizational guidelines, departmental processes & procedures. 10. Ensure on service & network availability in all times. Requirement 1. 1-3 years\xe2\x80\x99 experience in in Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering. 2. Any Certification related to Telecom shall be an added advantage. 3. Good knowledge of service networks on LTE & 5G network, including service applications characteristics and capabilities: Service Performance indicators and their interpretation. 4. Prior experience of working in an NOC is also an added advantage. 5. Basic knowledge of services & applications on 5G nodes & its architecture. 6. Ability to work in a high-pressure environment. Job Type: Contract Salary: RM2,500.91 - RM3,500.79 per month Experience:

• Electrical Engineering: 1 year (Preferred)
• Computer Engineering.: 1 year (Preferred)
• Telecommunication Engineering: 1 year (Preferred)
• LTE & 5G network: 1 year (Preferred)
• NOC: 1 year (Preferred)
• 5G nodes & its architecture: 1 year (Preferred)