- To handle guest check in/out in friendly manner. - To handle guest interactions, assist in all inquiries in connection with hotel services, hours of operations, directions, complaints etc. with the highest of professionalism - To respond to all guest requests in an accurate and timely manner - To utilize computer systems to check guests in/out, run daily reports and select and block rooms for booked dates - To accept reservations, changes and cancellations and answer guest calls and direct them appropriately in the absence of reservation staff. - Any other duties and responsibilities assigned by the immediate superior as and when necessary. Job Requirements: - Pleasant deposition with good telephone etiquette, social skills and excellent service mindset. - Must be prepared to perform shift duties and work on weekends and public holiday. - Strong interpersonal and communications skills. - Self-motivated and able to work independently or as part of team across multicultural environment. Job Type: Full-time Salary: RM1,500.00 - RM1,999.00 per month Benefits:
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