Job Description

POSITION SUMMARY

The coordinator is part of the Talent Acquisition Operations team based in Kuala Lumpur and supports the EMEA recruitment team. The coordinator provides professional support to recruiters across EMEA on all aspects of the lifecycle of recruitment under minimal supervision and is self-motivated and leads on individual projects and process improvements as necessary. Attention to detail, excellent administrative skills, organisational efficiency, cultural awareness, commitment, strong oral and written communication skills and team-working are essential for this role. Previous experience of working in a support function in a professional environment is desirable with a focus on recruitment.

Reports to: Recruiting Supervisor

DUTIES AND RESPONSIBILITIES

Administrative Tasks

• Management of EMEA inbox communications and engagements with candidates, recruitment support organisations and agencies.

Marketing:

• Assisting in creating materials for online and offline candidate marketing.
• Administrative assistance and logistics for careers events, including name badges and creating interview packs etc.
• Tracking and engaging candidates for events
• Tracking business participation at campus events
• Managing the logistics and attending where possible recruitment events
• Posting vacancies to campus portals

Recruitment

• Assist in managing and maintaining requisitions on Workday and ensuring processes are completed in a timely manner.
• Building requisition interview packs/ candidate information and collating interview feedback and responding to candidates.

Interviews

• Sourcing candidates through direct and indirect methods.
• Writing and publishing adverts and managing communications with candidates.
• Prescreening of candidates and shortlisting candidates for recruiters and hiring managers.
• Communicating with candidates via the on-line recruiting system, email or by telephone, as directed by the team.
• General support on interview, ability to run interview schedules independently and liaise with candidates and the business where necessary.
• Providing feedback on the phone to candidates.
• Tracking business participation at interviews.
• Tracking and managing data around the interviewing and hiring process and producing it in an accurate and timely fashion.

Offer Process

• Maintenance of database and filing system.
• Working with HR to ensure timely communication with candidates and dispatch of contracts.
• Tracking of offers to ensure signed contracts are returned and candidate information is communicated to payroll in a timely manner.

Internship Programme Management

• Administrative assistance of the internship programmes, including training materials, tracking of candidate information and review process.
• Tracking attendance of interns and business representatives at all internship events and delivering onboarding and supporting career development.
• Supporting the offer process as above for our intern conversions.

General

• Other duties which are reasonably within the capabilities of the coordinator role may need to be performed from time to time, in addition to or instead of the above duties.
• The coordinator will also be responsible for delivering projects and process improvements.

PERSONAL COMPETENCIES AND EXPERIENCE REQUIRED

• Effectively building formal and informal relationship networks inside and outside the organization.
• Builds partnerships and working collaboratively with others to meet shared objectives.
• Develops and delivering multi-mode communications that convey a clear understanding of the unique needs to different audiences when managing campaigns and requisitions.
• Relates openly and comfortably with diverse groups of people.
• Is experienced at planning and prioritizing work to meet commitments aligned with recruiter and hiring manager requirements.
• Demonstrates the ability to anticipating and adopting innovations in business-building digital and technology applications.
• Has experience of utilizing HR systems and processes and analysing complex data.
• Proficient in using Microsoft Excel and PowerPoint to present and analyse information for presentation to managers and leaders.

The company management reserves the right to add, delete or otherwise alter assigned duties at any time. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

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