Job Description

Client Background: Our client is a global transportation company with three growing services: intermodal containers for freight transportation, railcars in North America for domestic shipments, and global logistics services. Based in San Francisco, California, it has 18 offices around the world and a broad network of agents and depots serving more than 300 of the world\'s leading shipping lines, shippers, and logistics users. One of the world\'s leading intermodal freight container leasing and management companies. Industry: Shipment Location: Klang Headcount: 1 Tenure: Permanent Remuneration: Base + Performance Bonus + Medical benefits Job Responsibilities: .Provide professional, responsive customer service to local and international customer requests for equipment or information. .Process customer requests for pick up or drop off of equipment in accordance with operational procedures and business terms. .Coordinate equipment control and damage approval activities with storage and repair depot vendors in accordance with technical and operational procedures. .Follow up with customers and depots to ensure equipment is moving through the maintenance and repair cycle on a timely basis. .Update container damage status in central computer system. Resolve discrepancies between EDI activity sent electronically by depot vendors and the system status. .Reconcile vendor invoices and purchase orders for depot, survey and drayage expenses. .Process invoices for the sale of equipment and coordinate pick up with depot and buyer. .Assist marketing with regional customer requirements in both the leasing and selling of equipment. .Liaise with regional offices and agents and other departments to provide internal customer service and coordinate activities. .Perform activity and inventory reconciliations on a bi-monthly basis for gate buy customers and consignment yards. .Other projects as assigned. Requirements: .2+ years office experience in an administrative or operational capacity . Must be fluent in English and Bahasa Malaysia .Container leasing or shipping industry experience preferred .Bachelor\'s degree preferred .Excellent attention to details .Excellent verbal and written communication skills .Strong customer service skills .Proficient in Word and basic Excel functions .Ability to multi-task and manage multiple projects while maintaining quality of performance is a must .Ability to work collaboratively as well as individually in a fast-paced environment If you are interested in the position, kindly apply directly online by clicking on the \'Apply\' button. Thank you.

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