Job Description

Ninja Logistics Sdn. Bhd. Hiring! Full Time Regional Senior Associate, Cross Border (Air) in Selangor, Earn up to MYR 6,500 - Ricebowl
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Regional Senior Associate, Cross Border (Air)
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MYR5,000 - MYR6,500 Per Month
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Posted a day ago o Closing 4 Jan 2026
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Working Location Near Station

• Jalan Kemajuan Subang 2 Subang Jaya Selangor Malaysia 47500

Requirements

• Oversees the overall performance of current solutions and operations
• Develops competitive freight solutions
• Management of escalations, Ad-hoc, or Exceptions
• Responsible for vendor lead time adherence
• Billing/financial reporting (timeliness, accuracy, costing)
• Actively track and trace shipments and update customers accordingly
• Collaborate with Freight team members to innovate around constraints & solutions
• Work with the Ninja Freight team to ensure customer expectations are well-managed
• Coordinate Ninja Freight's air freight shipment handling (air freight operation and coordination, shipment documents) with sales support and customers
• Support the Regional Manager in sourcing suitable air freight and clearance vendors
• Support the Regional Manager with onboarding and implementation for all vendors
• Responsible for providing operational requirements and input before/during vendor onboarding
• Responsible for monitoring vendor ops performances and key practices
• Remain updated on the assigned region's shipping and customs regulations
• Responsible for producing the WI and SOPs to ensure operations scalability and consistency, and equip the team with the right skill set and knowledge to validate vendor invoices.
• L2 escalations - liaison with management (internal and external)

Responsibilities

• Diploma or Degree in Supply Chain/Logistics preferred
• Minimum 2 years of relevant experience in freight forwarding operations or knowledge of Airfreight, Export, and Import Clearance
• Ability to analyze numerical and cost data effectively
• Strong multitasking skills and ability to meet deadlines across multiple projects
• Strong process mindset with freight forwarding and e-commerce knowledge
• Proven problem-solving skills, creativity, teamwork, and innovation
• Proficiency in Google Office suite
• Proficiency in fr8Labs
• Fluent in English, Mandarin, and Bahasa
• Willingness to travel within Southeast Asia

Benefits

• EPF/SOCSO
• Annual leave
• Medical leave
• Outpatient coverage
• Insurance coverage
• Dental claim
• Optical claim

Skills
Freight Forwarding Mandarin Multitasking Cross-border logistics Air freight operations
2 Public Transport Lines near Find Nearest Station
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Skills Required