Retention Associates / Officer
Johor Bahru, Johor, Malaysia
Job Description
We are urgently / actively looking for a strong, ambitious, experienced team leader / account manager who is capable of handling the work of the department of retention for the foreign market.
- SPM and above or Equivalent
- Work experience in a Fintech industry position in a CFD/finance broker of 3 years minimum is necessary
- Experience in sales, Retention and marketing.
- Developed leadership and organizational skills;
- Systematic thinking, skills for building business processes;
- Confident PC user: MS Office (Excel, Word), internet. CRM, telephone, Back office.
- Strong command of the English language
- Build and manage each portfolio of the Retention/Sales department by acquiring new and retaining existing clients;
- Reports the results of the department to the Operations Manager
- Liaise with other departments to escalate and resolve all client issues in a timely manner to ensure a consistently high level of client service
- Identify process improvements and maintain a full knowledge of Client Services manuals and procedures
- 5 working days - Monday to Friday, 10am to 7pm
- Corporate Medical insurance Plans
- Young, Vibrant and Energetic working environment
- Office located in the heart of Johor Bahru town
- Annual Leave
- Medical Insurance
- Performance Bonus
- Company Trip
- Training Provided
- 5 Working Days
Ricebowl
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Job Detail
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Job IdJD972011
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, Johor, Malaysia
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EducationNot mentioned