Rm 2200] Customer Service Executive For Electronics Company English And Bahasa Melayu Speaker (pj)

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Minimum SPM level or above
  • Fresh graduates / entry level applicants are encouraged to apply
  • Fluent in English and Bahasa Melayu
  • Able to work independently with minimum supervisory
  • Strong work ethic and a can-do attitude
  • Willing to commit on 5.5 days work per week (with rotational offday)
  • Willing to work at 7:30am - 6pm rotational shift (9 hours work included 1 hour break per day) on Monday - Friday
  • Willing to work at 8am - 5pm rotational shift (half day work) on Saturday - Sunday
  • Able to work in Petaling Jaya (fully on-site)
  • Preferable to start working on 14 August 2024
Tanggungjawab
  • Handling daily customer interactions (e.g. inbound call, email and live chat)
  • Handling customer support calls and following up on the complaints on customer\'s lodged issues frequently
  • Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution
  • Portray professionalism demeanour at all time to promote brand\'s value
  • Handling multiple chat with multiple issue at the same time.
  • Troubleshoot technical problems of telecommunication services
ManfaatRM 2,200 Basic + Up to RM 200 KPI * EPF and SOCSO
  • 12 days of Annual Leave and 14 days of Medical Leave
  • 1 month training with salary provided
  • Comfortable work environment
  • Facilities: Pantry, Rest & Relax Zone
  • FREE Scheduled shutter van provided (Office - LRT - Office)
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Job Detail

  • Job Id
    JD1050256
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2200 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned