Rm3,800 Basic Salary Mandarin Speaking Customer Service Executive In Finance Industry
Job Description
Requirements:\xc2\xb7Applicants with Diploma qualification and above\xc2\xb7Proficiency in both English and Mandarin (Read, Speak, Type)\xc2\xb7Have no issue to work on Rotational Shift (Morning: 7:30am, Afternoon: 12:30pm, Night: 10pm)\xc2\xb7Willing to commit on 5 days work per week (9 Hours/shift + 1 hour break)\xc2\xb7Have no issue to be work based at Kuala Lumpur Office Scopes:\xc2\xb7 Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\xe2\x80\x99s services.\xc2\xb7 To exceed customer\xe2\x80\x99s expectation in terms of customer service & accurate information.\xc2\xb7Work in a team to achieve the required KPI elements SLA.\xc2\xb7Troubleshoot customer inquiries on technical problems of the platform.\xc2\xb7 Answering on common inquiries such as customer\xe2\x80\x99s account issues.Providing guideline to identify verification. Experience Required: Min 0 Year/s
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Job Detail
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Job IdJD1039282
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3800 - 4300 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned