Job Description

Salary up to Rm3,700 + Free Lunch Mandarin Speaking Customer Service Executive @ CherasFollowMYR3,200 - MYR3,700 Per MonthKL City,Fast ResponseBe an early applicant!Posted 41 minutes ago \xe2\x80\xa2 Closing 2 Nov 2024Be an early applicant!SaveApplyRequirements

• Applicants with SPM level qualification and above
• Required basic technical knowledge for mobile
• Proficient in Traditional Mandarin (Read, Speak, Type)
• Average English is acceptable for this role
• Have no issue to work on 9am - 6pm
• Willing to commit on 5 days work per week (Rotational 2 off days per week)
• Able to working on 7th October 2024
• Have no issue to be fully work based at Cheras, Kuala Lumpur Office

Responsibilities

• Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
• To exceed customer\'s expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements SLA.
• Provide exceptional customer and technical support on a daily basis.
• Analyse customer needs and technical issues, offering effective solutions and recommendations.

Benefits

• Monthly Salary: RM3,200 Basic Salary + KPI allowance up to RM500
• EPF and SOCSO
• 14 Annual Leave + 14 Medical Leave
• Career Advancement Program
• FREE Lunch Provided
• NO Night shifts
• Reachable by LRT (5 minutes walking distance)
• One month paid training provided

Additional Benefits

• Allowance Provided
• 5 Working Days
• Training Provided

SkillsMandarin Speaking Customer ServiceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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