PR relationship with all levels of retail customers, focusing directly on purchasing, accounts and technical departments, senior management team and their respective depot managers.
Regular competitive analysis feedback in their territory. Identify opportunities and propose solutions to increase sales and drive profitability.
Maintain and execute effective fleet account management Plan with regular check-ins on effectiveness.
Collect information on total sales and profitability per retail customer and suggest areas for improvement for new account penetration and conquest of other brands, by region, by segments.
Ensure retail customer issues and complaints are followed up, cleared, and closed.
Update, tidy up and utilise details of fleet customers in CM system.
Analise and submit responses all tender calls, follow-ups and strategize to win the deals.
Develops and implements strategic sales plan and forecast to achieve corporate objectives and sales target