Job Description

JOB DESCRIPTION:Sales Coordinator is to contribute to the achievement of sales targets by supporting Sales team, coordinating sales activities, and maintaining good customer relationships. The Sales Coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating closely with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.
JOB SCOPES:
Coordinate sales team by managing schedules, filing important documents, communicating relevant information and up-to-date support material.
Maintain sales records, produce reports on progress within the department and outline any developed strategies to improve.Collaborating with other
departments to ensure sales and productivity are handled efficiently.
Ensure the adequacy of sales-related equipment or material.
Handling all enquiries and orders by phone, email, or fax and checking the purchase orders have the correct size, prices, quantity and etc.
Follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Handle the processing of all orders with accuracy and timeliness.
Respond to complaints from customers and give after-sales support when requested.
Inform clients of unforeseen delays or problems.
Prepare monthly sale report and meets sales goals as provided by management.
Others ad-hoc task as needed.
Ensure adherence to laws and policies.

REQUIREMENTS:
Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus (at least 3 years of experience)
Good computer skills (MS Office or Words)
Proficiency in English (Verbal and Written)
Well-organized and responsible with an aptitude in problem-solving
Excellent communication, sales, and customer service skills
A team player with high level of dedication
The ability to multitask, work in a fast-paced environment, and meet deadlines