Sales And Customer Service Intern

Shah Alam, Malaysia

Apply Now

Communicating courteously with customers by telephone, email and live chat
Solving customers\xe2\x80\x99 problems, which may be complex or long-standing problems involving third parties in the process
Resolves product or service problems by clarifying the customers\xe2\x80\x99 complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Liaise with business partners and customers at the same time; not limiting to calls, emails and live chat, within the same period requiring multi-tasking skill.
To assist in ad-hoc duties assigned by the immediate superior

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-yunda-express-sdn-bhd-job-sales-and-customer-service-intern]
; Requirements: -

Good English communication skills \xe2\x80\x93 spoken and written
Required skill(s): Computer Knowledge, Internet Know How
Proficient in English and Bahasa Malaysia is needed
Mandarin language is added advantage as job may require dealing with Mandarin speaking customers
Passionate in helping customers and solving their problems
Able to work under pressure when customer queries is high on certain days

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.