Customer Service Intern
Bukit Jalil, Malaysia
Job Description
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: We are seeking a highly motivated and enthusiastic individual to join our customer service team as an intern. As a Customer Service Intern, you will work closely with our team of logistics experts to assist in providing outstanding customer service to our clients. You will be responsible for handling client inquiries, resolving customer issues, and providing accurate and timely information related to our logistics services from China to Malaysia. Responsibilities:
Contract length: 6 months Salary: RM1,954.98 - RM4,316.12 per month Supplemental pay types:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist in resolving customer complaints and issues related to our logistics services
- Provide accurate and up-to-date information on our sea and air shipping LCL, money transfer solution, and full container service
- Communicate with clients and suppliers in China to facilitate smooth logistics operations
- Assist in maintaining customer databases and records
- Provide administrative support to the customer service team as needed
- Currently pursuing a diploma degree in business, logistics, or a related field
- Excellent communication skills, both written and verbal, in English and {language}
- Strong problem-solving skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in Microsoft Office Suite, particularly Excel and Word
- Prior experience in customer service or logistics is a plus but not required
- Gain hands-on experience in logistics and operations in a fast-paced environment
- Opportunity to work with a dynamic and diverse team
- Receive mentorship and guidance from senior staff
- Exposure to the logistics industry and its challenges
- Possibility of a full-time job offer after the internship
- Build your communication and problem-solving skills
Contract length: 6 months Salary: RM1,954.98 - RM4,316.12 per month Supplemental pay types:
- Commission pay
- Bukit Jalil: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- Mandarin (Preferred)
- Bahasa (Preferred)
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Job Detail
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Job IdJD915269
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Jalil, Malaysia
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EducationNot mentioned