Handles all customer general enquiries, complaints, comments, feedbacks via platforms such as WhatsApp, E-retailers, and others. Work with relevant departments to solve issues faced by customers Prepare reports and provide feedback to the HOD regarding recurring issues, trends, or areas for improvement. Assist in other tasks/duties as provided by the manager [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-metier-food-job-customer-service-intern] Passionate about creating a personalized and delightful customer experience Good communication skills A team player
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