Job Description

Description

Primary Objective:

• Lead a team Assistant Sales Manager and Sales Consultant towards achievement of Islamic Personal Financing (PF-i) target.
• Provide leadership and amanagement to Sales Consultants PF-i.
• Assist BDM to foster relationship with government agencies and pensioner related associations

Key Responsibilities:

Strategy & Planning

• Develop, implement and manage business plan to maximise sales and achieve targets & busienss KPIs

Sales Management

• Establish and ensure sales targets are met by all staff
• Personally solicit and drive sales to ensure team overall objectives/sales are maximized
• motivate, guide and coach sales staff
• Jointly develop and plan for marketing and sales campaigns
• Leverage on community relationships to maximize sales
• Develop and maintain a network of local business contacts
• Cross selling of other retail banking such as ASB, PF-i, Credit Cards and etc.

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Oversight on code of ethic of ASM/SC PF of sales process and activities

Staff Management

• Jointly plan for recruitment and retention of sales personnel
• Motivate, coaching and mentoring sales personnel for peak performance

Customer Service Management

• Anticipates customers\' needs to deliver quality service, customer experience and ensure customer satisfaction and loyalty.

Requirements

Bachelor Degree - Any related field(s).

Minimum 3 years experience in sales and management.

• Good written and verbal communication skills (local knowledge and dialect is a plus)
• Basic understanding of sales operation & banking products
• Experience in sales management and leading sales team
• Winning attitude, success driven, self-initiated and able to work independently
• Good track record of sales achievement
• Strong interpersonal skills and service oriented
• Ability to relate and connect to local community

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

RHB Bank