Job Description

Requirements:Possess at least a Diploma or Bachelors Degree in Marketing, Business, Public Relations, Communications, or a relevant professional certification such as CIM.

• Atleast two years Experience in Medical /Wellness field

• Familiarity with developing and executing end-to-end marketing plans.

• Strong proficiency in written and spoken English & Bahasa Malaysia.

• Detail-oriented and mature, with excellent analytical and quantitative skills.

• A team player with exceptional negotiation, interpersonal, and presentation skills.

• Enthusiastic about learning and open to feedback for continuous improvement.

• Must have own transportation and be willing to travel to meet existing and potential clients at their sites.

Scopes:ResponsibilitiesMarketing Strategy Development

• Develop and implement marketing strategies to achieve annual sales targets (individual goals).

• Conduct market research to align strategies with market needs and trends.

• Maintain, expand, and update the client database, including identifying new potential clients.

• Plan and execute marketing activities to attract new clients and enhance engagement with existing corporate accounts.

• Collaborate with internal teams (doctors, operations, finance) on the development of proposals and quotations.

Client Engagement and Site Visits

• Promote the companys services to patients, corporate clients, TPAs, NGOs, and other stakeholders.

• Build and maintain strong relationships with existing clients, NGOs, community leaders, and key opinion leaders (KOLs).

• Serve as the primary contact for referral sources, strengthening relationships to increase business opportunities.

• Conduct visits to existing and potential clients at their locations to foster relationships and secure business opportunities.

• Lead presentations on services for corporate clients, TPAs, NGOs, and other prospective partners.

• Conduct industry research to analyze pricing, market trends, and promotional strategies.

Marketing Materials and Campaigns

• Oversee the development of marketing materials, coordinating with designers or external partners.

• Finalize and distribute promotional content in both print and digital formats.

• Monitor and report on the success of marketing campaigns on a weekly/monthly basis.

• Organize events, sponsorships, and outreach programs to increase brand awareness.

• Create content and advertising strategies for various platforms, including print, digital, and social media.

Client Feedback and Service Improvement

• Conduct client surveys to gather valuable feedback and recommend service improvements.

• Share survey findings with relevant teams and implement action plans based on feedback.

• Identify new development opportunities and adjust services to meet market demands.

Customer Support and Liaison

• Act as a liaison between clients, clinics, and the corporate office to ensure smooth communication and issue resolution.

• Respond promptly to client inquiries, adhering to policy guidelines.

Operational Coordination

• Participate in weekly strategy meetings with operations and clinical teams to refine marketing plans.

• Manage quotations, purchase orders, invoices, and ensure timely collections.

Experience Required: Min 2 Year/s

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