Sales & Operations Executive

Ipoh, Malaysia

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To recruit, train and coach van salesman & sales representative to achieve sales target.
Build rapport with clients and retail store personnel.
To ensure the operation excellence of the field personnel and carried out effectively and efficiently.
To discipline and spot check field personnel and outlets (Field audit).
Set-up and update Standard Operating Procedures / Processes (SOPs).
Sharing of reports analysis, trends monitoring & insights and market intelligence findings.
Daily sales update to team member.
Identify in-outlet opportunities, solve escalated issues and propose action plans.
Preparation of visitation itinerary, POSM distributions, & adhoc project.
Ensure the correct products and services are delivered to customers in a timely manner.
Serve as the link of communication between key customers and internal teams.
Resolve any issues and problems faced by customers and deal with complaints effectively to maintain trust.
Play an integral role in generating new sales and turn it into long-lasting relationships.
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Job Requirements:

Minimum Diploma in any related field.
3 years working experience and above in related industry (General Trade, Key Account or FMCG).
English and Mandarin language proficiency.
Aggressive, Ambitious & Passionate characteristics.
Poses own transport and require to travel when necessary.

Job Type: Full-time Salary: RM3,000.00 - RM4,500.00 per month

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