Sales Support Executive

Klang, Selangor, Malaysia

Job Description


  • Quoting product prices, delivery specifications and payment terms and offering substitute products where appropriate. (supported by Sales)
  • Utilizes senior level and customer engineering knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications, and pricing are necessary for a specific project. Proactively work with Customer Solution division (engineers, order management, claims) and customers to meet their changing business needs and resolve issues.
  • Work closely with Sales Support- Order Management when realizing a \xe2\x80\x9cQuotation\xe2\x80\x9d to an Order.
  • Ensure all the proper paperwork is in place upon acceptance of a proposal/quotation. Responsible to transfer all the required information to Sales Support- Order Management.
  • Jointly responsible with Sales Support - Order Management for any quotation, CAD Drawing, order or project changes and ensuring updated quotations are present.
  • Work closely with Engineering, Article Management and Purchasing for Special Products (SAN systems)
  • Work/Operate with CRM daily to ensure quotation statuses and customer profiles, business development activities are updated and maintained at a regular basis.
  • Prepare quotation reports (outside CRM) and other documentations and submits to the relevant department, as required
  • Consistently provides responsive, quality service to our customers. Actively participates in coordinating, analyzing, and acting upon information (including technical information) and feedback of customer needs, pricing, products, competition, and procedures.
  • May provide guidance and support in purchasing functions, market information, product evaluations and code descriptions, inventory management, pricing development, and other related services. This role is a collaboration between Order Management and Purchase division
  • Participate in sales meetings and sales workshop programs, as required.
  • Participate in product meetings, internal department meetings, Customer solution meetings, trainings to enhance and maintain personal and product knowledge
  • Work with Order Management for all additional assigned administrative duties as necessary (special project based)
  • Prepare sales contracts as needed.
  • Maintain proper electronic and hard copy files as required under the guidelines of Customer Solution.
  • Exercise teamwork spirit and work closely with other colleagues at all times.
  • Perform any other duties as assigned.
ResponsibilitiesRequirements:
  • Required Language: English
  • Candidate with Mandarin proficiency is an added advantage due to the needs to liaise with clients within Asia.
  • 1-3 year experience in related position.
  • Fresh graduates are encourage to apply
  • Thorough understanding and working knowledge of industrial and technical engineering calculations.
BenefitsPrepare quotes to the sales/agents/customers; follow-up accordingly.Additional Benefits
  • Medical and Hospitalisation Leave
  • Annual Leave
  • Training Provided
  • Performance Bonus
  • Flexible Working Hours
  • 5 Working Days
  • EPF / SOCSO / PCB
  • Medical Insurance
SkillsAnalytical Thinking Analysis Communication Interpersonal skill Problem-Solving SkillsImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1069189
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Klang, Selangor, Malaysia
  • Education
    Not mentioned